Refund & Return Policy

Last updated: January 2026

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Thank you for shopping at BeatKingKong.com. We take pride in our merchandise and creative work. Please review our refund and return policy carefully before making a purchase.

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Physical Merchandise (T-Shirts & Apparel)

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Returns

We accept returns on unused, unworn, and unwashed merchandise within 14 days of delivery.

To be eligible for a return:

• Items must be in original condition

• Items must be free of odors, stains, or damage

• Items must include original packaging (if applicable)

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Non-Returnable Items

We do not accept returns for:

• Worn or washed apparel

• Clearance or final sale items

• Items damaged due to customer misuse

• Merchandise returned after 14 days

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Refunds

Once your return is received and inspected:

• Approved refunds will be issued to the original payment method

• Refunds are processed within 5–10 business days

• Original shipping costs are non-refundable

If your refund is approved, you will receive a confirmation email.

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Exchanges

We only replace items if they are:

• Defective

• Damaged upon arrival

• Incorrect item sent

To request an exchange, contact us within 7 days of delivery.

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Digital Products, Music, & Media (Final Sale)

All digital products are final sale, including:

• Beats

• Music files

• Music videos

• Digital downloads

• Access to exclusive content

Due to the nature of digital media, no refunds or exchanges are offered once access or delivery has occurred.

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Parental Advisory & Content Disclaimer

Some merchandise, digital products, and promotional materials may include:

• Explicit or “Rated R” language

• Parental advisory music or imagery

By purchasing or subscribing, you acknowledge responsibility for content suitability.

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Return Shipping

• Customers are responsible for return shipping costs unless the item was defective or incorrect

• We recommend using a trackable shipping service

• BeatKingKong.com is not responsible for lost return shipments

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How to Start a Return

To initiate a return or exchange, please contact us with:

• Your order number

• Reason for return

• Photos (if item is damaged or incorrect)

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Do not send returns without contacting us and processing an accepted return first.

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Policy Changes

We reserve the right to update or modify this Refund & Return Policy at any time. Changes will be posted on this page with an updated effective date.